Connect Your Gmail Account to Command
Sync email interactions with your database
TAThe AMS TeamEditorial Team · January 15, 2025Gmail
Sync email interactions with your database
In the fast-paced world of real estate, maintaining seamless communication with your clients is crucial. By connecting your Gmail account to Command, you can efficiently track and manage all email interactions with your clients directly from their contact records. This integration ensures that every email sent and received is automatically logged, providing you with a comprehensive view of your communication history. This guide will walk you through the process of connecting your Gmail account to Command, ensuring you never miss a beat in your client interactions.
Step-by-Step Instructions
Step 1: Log in to KW Command
- Visit https://agent.kw.com and enter your Keller Williams (KW) login credentials.
Step 2: Access Settings
- Once logged in, click on your name located at the top right corner of the page.
- From the drop-down menu, select Settings.
Step 3: Connect Your Gmail Account
- In the Settings menu, navigate to the Productivity section.
- Find the Gmail connection option and click Connect Account.
Step 4: Sign in to Gmail
- You will be redirected to the Gmail Sign In page.
- Enter your Gmail login credentials to proceed.
Step 5: Authorize Keller Cloud Access
- After signing in, click Continue to authorize Keller Cloud to access your Gmail account.
- A second access screen will appear; click Allow to finalize the connection.
Step 6: Confirmation
- Once connected, Command will begin logging emails from the past two weeks and will continue to log future interactions automatically.
Key Takeaways
- Efficient Tracking: By connecting your Gmail account, all client emails are automatically logged in Command, streamlining your communication management.
- Historical Sync: The system captures emails from the past two weeks, ensuring you have a complete history of recent interactions.
- Future-Proof: All future emails will be logged automatically, allowing you to focus on building client relationships without worrying about manual tracking.
FAQs
1. What happens if I connect the wrong Gmail account?
- If you accidentally connect the wrong Gmail account, you can easily disconnect it by returning to the Settings menu. Simply click on the disconnect option next to the incorrect account and then reconnect the correct one.
2. Can I connect multiple Gmail accounts?
- Currently, Command supports the connection of only one Gmail account at a time. If you need to switch accounts, you must first disconnect the existing account before connecting a new one.
3. Is my email data secure?
- Absolutely. Keller Cloud employs robust encryption and security measures to ensure that your email data remains confidential and protected at all times.
4. How can I view the logged emails in Command?
- To view logged emails, navigate to the contact record in Command. You will find a link to access the email directly from the contact's interaction history.
5. What if I encounter issues during the connection process?
- If you face any difficulties while connecting your Gmail account, please reach out to our support team at [support email/website] for assistance.
By following these steps, you can enhance your real estate marketing efforts through improved communication management. Connecting your Gmail account to Command is a simple yet powerful way to keep track of your client interactions, helping you stay organized and focused on delivering exceptional service. If you have any questions or need further assistance, feel free to reach out. Happy connecting!

